Hastings Humans

  • Family Owned &
     Operated Since 1948

We Answer your Phone; You Take Care of Business   

You know that keeping your customers happy keeps them coming back. For over 70 years, Hastings Humans has committed to helping businesses like yours serve their customers with courtesy and efficiently - at all hours. 

Our 24/7 phone answering services have resulted in increased customer satisfaction, and helped grow customer loyalty.  Your company is always represented by our friendly, highly-trained, & high-touch Hastings Humans team based in Austin Texas ensuring the best experience for your customers. 

Make the right call and take advantage of our nationwide answering,  remote receptionist & other services today! 

Why Hastings?
There are a lot of reasons to choose Hastings Humans: friendly customer service agents, competitive rates, licensed and locally owned business, comprehensive call center and answering services, decades of excellent service, and the list goes on! We are leaps and bounds ahead of our competitors, that’s for sure.
Our Services

Hastings Humans offers outstanding communication solutions. We boast a complete line of human and contact center services that will help you gain a stronger, more loyal client base while maintaining smooth, hitch-free operations in and out of your office. We have the answers to all your problems!

Meet the Humans

Behind the success of Hastings Humans is an extensive history of creation, innovation, and continuous revolution. We have gone a long way since our humble beginnings 1948 and it is all thanks to a team of passionate, dedicated, and results-driven communication experts.

Our Story

 In 1948, Ann Hastings founded an Austin original, establishing our first “call center” in a room in the Hastings’ home. What began as a few rotary phones on a table soon became dozens of phones spilling across tables, chairs and the floor. In 1951, we upgraded to our very own office in the heart of Austin. 

In 1957, we took another step into the future with our first switchboard, which is still on display in our office. When we hit the 60’s we had a quarter-life crisis and changed our name from Austin Answering Service to Hastings Telephone Answering Service, Inc.

 As the evolution of technology changed shaping our capabilities, again so did our name. In 2014, we changed our name to Hastings Humans to focus on showcasing our authenticity and the live humans providing personal customer service.