Hastings Humans

 Serving Diverse Industries with Human-Centric Solutions

We understand that each industry possesses unique communication needs, and our expert team is adept at tailoring solutions that elevate your business's customer experience. Trust Hastings Humans to deliver exceptional answering services, ensuring that your customers receive the personalized attention and professional support they deserve, ultimately enhancing your overall business performance.

Read more about our industries served below.

Property Management

Our answering service can help streamline high volume of calls from tenants, maintenance requests, and prospective renters by professionally handling calls, ensuring that every inquiry is addressed promptly and courteously. This not only enhances customer satisfaction but also allows your team to focus on core responsibilities without being overwhelmed by constant interruptions. Additionally, with our 24/7 availability, we ensure that emergencies and urgent matters are promptly attended to, contributing to the overall smooth operation of your business.

Construction Trades

Your business may typically involve work in dynamic environments, making it challenging to manage incoming calls effectively. Our services can bridge this gap by promptly fielding calls, relaying urgent messages, and coordinating appointments, allowing your team to stay focused on tasks without disruptions. Our 24/7 availability ensures that your business can address emergencies and last-minute changes promptly. 


By offering 24/7 availability, our services ensure that patients can reach healthcare providers at any time, addressing concerns promptly and providing reassurance in urgent situations. Our team can schedule appointments, manage appointment reminders, and handle routine inquiries, allowing your staff to focus on patient care rather than administrative tasks. During emergencies, our service can efficiently route calls to on-call professionals, ensuring that critical information reaches the right individuals promptly. 


We offer seamless communication solutions to enhance the efficiency of law firms and practitioners. In a field where timely responses are crucial, our team ensures that calls from clients, are promptly answered and appropriately directed.  Our team can manage overflow calls during peak periods or after-hours, and allows your business to remain accessible and responsive, improving client satisfaction and retention. Additionally, we offer the ability to schedule appointments and filter urgent matters allowing your team to focus without disruptions in their workflow.

Retail & Personal Services

By promptly answering calls, addressing inquiries, and managing appointments, our team ensures that businesses maintain a professional and responsive image. The flexibility of our 24/7 availability, allows you to capture customer inquiries and bookings beyond regular business hours. Additionally, we can handle routine tasks like order processing and reservation confirmations, freeing up staff to focus on delivering exceptional in-person customer experiences.

Recovery Center

 We know your business provides a vital lifeline by providing continuous support and immediate response to individuals seeking assistance for addiction or mental health concerns. With the sensitive nature of these calls, we ensure complete confidentiality that every inquiry is handled with empathy and professionalism, creating a supportive environment for those reaching out for help. Our services efficiently manage appointment scheduling, intake processes, and general inquiries, allowing your staff to concentrate on providing quality care. Furthermore, the availability of 24/7 assistance ensures that individuals in crisis can access help at any time, contributing to the overall effectiveness and accessibility of your services.

Real Estate

You may often juggle numerous inquiries, ranging from potential buyers and sellers, to property inquiries and appointment scheduling. With our service, we ensure that every call is promptly answered, fostering a positive first impression and preventing missed opportunities. The 24/7 availability of our service is particularly beneficial, as it accommodates clients in different time zones and addresses urgent matters, such as last-minute property showings or time-sensitive negotiations.

Oil & Gas

 24/7 communication is crucial for your business that operates round the clock and frequently deals with urgent situations. By effectively managing incoming calls, our answering service can facilitate rapid response to emergencies, equipment failures, or environmental concerns, and are committed to streamlining communication to your business, enhancing safety and operational efficiency. 


Your company may often deal with a high volume of inquiries, ranging from client questions to coordination with suppliers and subcontractors. Our team can efficiently manage these calls, ensuring that each customer is addressed in a timely and professional manner. 

Field Services

For businesses dealing with home repairs, installations, or maintenance services, your priority may be that calls are answered promptly, providing clients with immediate assistance and information. We can efficiently schedule appointments, relay important messages to field technicians, and manage cancellations or rescheduling, optimizing the workflow and reducing downtime. With 24/7 availability, our service guarantees that emergency service requests are promptly addressed, enhancing the company's reputation for reliability.

Utility Management

Your business may often face high call volumes, especially during emergencies or service disruptions, leading to overwhelmed staff and frustrated customers. Our team can filter and prioritize calls, allowing urgent issues to be addressed quickly while providing accurate information for general inquiries. Our services aim to improve customer satisfaction, reduce the burden on in-house staff, and maintain a reliable communication channel, even during peak times or crises.

Waste Management

Your business may often be met with a high volume of service inquiries, missed pickups, and customer complaints, leading to overwhelming high call volumes. Our team works to ensure that urgent issues like missed collections or special pickup requests are quickly addressed, while also handling routine inquiries.


Your business may often face a flood of customer inquiries, ranging from technical support to product information, leading to high call volumes that can overwhelm staff. Our team ensures that customers receive timely and professional assistance, while urgent technical issues are prioritized and escalated appropriately. We aim to improve customer satisfaction, reduce response times, and allow your in-house teams to focus on core business activities.


Your agency may frequently encounter high volumes of public inquiries, ranging from information requests to service complaints, leading to high call volume rates. Our team works to ensure that urgent matters are promptly addressed, while routine questions are answered accurately, reducing wait times and improving public satisfaction.


Your business may experience high volumes of client inquiries, ranging from account information to complex financial advice, which can contribute to an overwhelming increase in call traffic. We prioritize  prompt, professional, and discreet responses, service that is critical to your clients. Our team aims to improve client satisfaction, maintain confidentiality, and allow their in-house staff to focus on more complex tasks and maintaining client trust. 

Your Business
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