Hastings Humans

 Press & Media

In the Headlines

We’ve evolved a lot since our humble beginnings, but through it all, we’ve delivered outstanding live answering and contact center services to businesses of all sizes. Our long history means that we have over 70 years of customer service experience to draw from. Today our office is fully modernized and we handle over 5000 calls a day! A lot of things have changed, but one thing hasn’t, our real, live humans answering calls. In 2014, we changed our name to Hastings Humans to reflect our focus on providing authentic, personal service. While we’ve kept up with the times technologically, the foundation of our business is the very thing that sets us apart, our belief in the value of a human voice for your business.


Ann Hastings is interviewed by Ada Harden on how she started the company.

Austin Independent School District


Hastings Humans are awarded the Titanium award for 25 consecutive years of excellent customer service. 

Association of TeleServices International


Owner Mark Hastings is awarded the Maryann Lifetime Achievement Award.

Association of TeleServices International


Lettie Hastings is interviewed by Austin Business Woman on why small businesses need an answering service.

Austin Business Woman