Answering Phones So You Can Focus on Your Business

With a pool of call center agencies out there, it can be a challenge to select the right one for you. Make this process easier, and go straight to us at Hastings Humans. Since our establishment in 1948, we have been the go-to customer service company for superior telephone answering services in downtown Austin, TX, and we have expanded our services to reach clients from all around the country. We bring to the table phenomenal services, ever-ready customer service agents, and hours and hours of customer calls taken!

Reasons to Choose Hastings Humans

24 Award-Winning Years
 A winning attitude and dedication make the difference—that’s exactly what we offer!

Complete Customization

Get everything you need and only what you need. We offer custom business answering services for businesses of any size.

We are available all the time, including all holidays and weekends. When we say all the time, we mean ALL THE TIME.

Complete Reliability
Our company is always online with backup power, redundant systems, and communications paths. Here in Austin, TX, we aren’t prone to natural disasters.

No Long-Term Contracts
We let you cancel anytime because we’re confident you won’t want to.

No Surprise Fees
We offer transparent pricing without surcharges or holiday premiums.

30-day Money-Back Guarantee
There’s no reason not to try out a higher quality of business answering service.

Customer Service Elite
Every human on our phones is thoroughly vetted and extensively trained to give you the best business phone answering service.

Partner With Us And We'll Help You Succeed!

Whether you are a one-man company or a large corporation, it doesn’t change the fact that you need quality customer service. Here at Hastings Humans, our customer service agents are intelligent, flexible and, most importantly, real, live humans. Our agents take the time to learn your business and your industry, so that they can provide your callers with actual support, rather than just running them up the phone tree. It’s this intuitive, personal touch that helps our company and yours stand out in the crowd. Contact us today to learn more about the answering and virtual receptionist services we offer.