<?xml version="1.0" encoding="UTF-8" ?><!-- generator=Zoho Sites --><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:content="http://purl.org/rss/1.0/modules/content/"><channel><atom:link href="https://www.hastingshumans.com/blogs/tag/business-planning/feed" rel="self" type="application/rss+xml"/><title>Hastings Humans - Blog #Business Planning</title><description>Hastings Humans - Blog #Business Planning</description><link>https://www.hastingshumans.com/blogs/tag/business-planning</link><lastBuildDate>Tue, 23 Dec 2025 13:38:51 -0800</lastBuildDate><generator>http://zoho.com/sites/</generator><item><title><![CDATA[The Top Choice for Exceptional Customer Service: Why Hastings Humans Answering Service Stands Out]]></title><link>https://www.hastingshumans.com/blogs/post/enter-your-post-title</link><description><![CDATA[What makes Hastings Humans the top choice for an answering service for your business? Our commitment to personalizing your experience and providing detailed customer care.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_IQ18nIyGSkqzzobNfG-7Vg" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_c_VnZfrkQ4GVG8AM51ZOJA" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_JdIiNukBSOmxR-m1gVBCIg" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_3ZyjqhRlQMCTJ2Y6RJ0EOA" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_3ZyjqhRlQMCTJ2Y6RJ0EOA"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-align-center zpheading-align-mobile-center zpheading-align-tablet-center " data-editor="true">Why Choose Us?&nbsp;</h2></div>
<div data-element-id="elm_jzDJBf4tHq1DBKna6ikahg" data-element-type="imagetext" class="zpelement zpelem-imagetext "><style> @media (min-width: 992px) { [data-element-id="elm_jzDJBf4tHq1DBKna6ikahg"] .zpimagetext-container figure img { width: 1110px ; height: 740.92px ; } } @media (max-width: 991px) and (min-width: 768px) { [data-element-id="elm_jzDJBf4tHq1DBKna6ikahg"] .zpimagetext-container figure img { width:723px ; height:482.60px ; } } @media (max-width: 767px) { [data-element-id="elm_jzDJBf4tHq1DBKna6ikahg"] .zpimagetext-container figure img { width:415px ; height:277.01px ; } } [data-element-id="elm_jzDJBf4tHq1DBKna6ikahg"].zpelem-imagetext{ border-radius:1px; } </style><div data-size-tablet="" data-size-mobile="" data-align="left" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimagetext-container zpimage-with-text-container zpimage-align-left zpimage-tablet-align-left zpimage-mobile-align-left zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
            type:fullscreen,
            theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/arlington-research-kN_kViDchA0-unsplash.jpg" width="415" height="277.01" loading="lazy" size="fit" data-lightbox="true"/></picture></span></figure><div class="zpimage-text zpimage-text-align-left zpimage-text-align-mobile-left zpimage-text-align-tablet-left " data-editor="true"><p><span style="font-size:18px;">To stay ahead of your rivals in the competitive business world of today, outstanding customer service is crucial. Investing in an answering service to deal with client questions and issues is one approach to accomplish this. Although there are many answering services offered across the nation, Hastings Humans has been recognized as a top option for companies that value individualized, superior service.</span></p><p><span style="color:inherit;font-size:18px;"><br/></span></p><p><span style="font-size:18px;">What distinguishes Hastings Humans from other answering services, then? Let's look more closely.</span></p><p><span style="color:inherit;font-size:18px;"><br/></span></p><p><span style="font-size:18px;">First off, our customer service at Hastings Humans is personalized. We are aware that each organization has particular requirements, and collaborate closely with our clients to provide solutions that are specifically tailored to each client's demands. Our team of skilled professionals is committed to providing individualized service that goes above and beyond your expectations, whether you need call answering, appointment scheduling, or order taking.</span></p><p><span style="color:inherit;font-size:18px;"><br/></span></p><p><span style="font-size:18px;">Second, we emphasize professionalism and knowledge heavily. We have a group of exceptionally talented people on staff that are trained to manage calls professionally and efficiently. They are prepared with the skills and knowledge to manage complex calls and challenging clients, ensuring that every encounter with your company is fruitful.</span></p><p><span style="color:inherit;font-size:18px;"><br/></span></p><p><span style="font-size:18px;">Thirdly, a variety of services are available from our business that can be customized to meet your unique company requirements. They include standard call answering services, as well as services for booking appointments, emergency dispatching, lead captures, facilities monitoring, accepting orders, and even serving as a virtual receptionist. You can choose the services that are most important to your company thanks to this flexibility, which will help you boost client satisfaction and increase sales.</span></p><p><span style="font-size:18px;">In order to ensure that your calls are handled with the utmost efficiency and accuracy, we use the most recent technology and tools. We have employed complex analytics tools to track customer interactions and pinpoint areas for improvement, as well as cutting-edge call routing technology to efficiently route calls to the appropriate agent.</span></p><p><span style="color:inherit;font-size:18px;"><br/></span></p><p><span style="font-size:18px;">Last but not least, our team at Hastings Humans take great pleasure in our dedication to excellence. We constantly strive to earn excellent reviews from our customers, and work towards winning multiple honors for our customer service. You can be confident that when working with us you are working with experts who are committed to providing the best caliber of service for your business.&nbsp;</span></p><p><span style="color:inherit;"><br/></span></p></div>
</div></div><div data-element-id="elm_n3YIrG5RQziQHLiO1483Nw" data-element-type="button" class="zpelement zpelem-button "><style> [data-element-id="elm_n3YIrG5RQziQHLiO1483Nw"].zpelem-button{ border-radius:1px; } </style><div class="zpbutton-container zpbutton-align-center zpbutton-align-mobile-center zpbutton-align-tablet-center"><style type="text/css"></style><a class="zpbutton-wrapper zpbutton zpbutton-type-primary zpbutton-size-md zpbutton-style-none " href="/instant-quote" target="_blank"><span class="zpbutton-content">Get Started Now</span></a></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Sun, 05 Oct 2025 08:55:50 -0600</pubDate></item><item><title><![CDATA[Setting & Achieving Your 2023 Goals: The Ultimate Guide to Staying Productive ]]></title><link>https://www.hastingshumans.com/blogs/post/setting-achieving</link><description><![CDATA[<img align="left" hspace="5" src="https://www.hastingshumans.com/marvin-meyer-SYTO3xs06fU-unsplash.jpg"/>In this day and age where everyone seems to be overwhelmed with every task at hand possible, it seems impossible to wrangle everything together and st ]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_hIdATBiTRD6dyInGanWAxg" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_L6UCNRCcTG2Rg3SAT8SBlw" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_bO97prhzR5-agZJf2oLNzA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_9sTe8hNhTGKx-Z3GcpUcpg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center " data-editor="true"><p><span style="color:inherit;"><span style="font-size:11pt;font-style:italic;">In this day and age where everyone seems to be overwhelmed with every task at hand possible, it seems impossible to wrangle everything together and stay calm and collected. There’s always some sort of dread when thinking about today’s current tasks knowing that you are about to be assigned more too. We’ll teach you how to compartmentalize everything and get you on track for your goals and tasks ranging from personal to your business as well.</span></span><br></p></div>
</div><div data-element-id="elm_eGRW-4JZUimqx4MWv8eICA" data-element-type="imageheadingtext" class="zpelement zpelem-imageheadingtext "><style> @media (min-width: 992px) { [data-element-id="elm_eGRW-4JZUimqx4MWv8eICA"] .zpimageheadingtext-container figure img { width: 1110px ; height: 740.23px ; } } @media (max-width: 991px) and (min-width: 768px) { [data-element-id="elm_eGRW-4JZUimqx4MWv8eICA"] .zpimageheadingtext-container figure img { width:723px ; height:482.15px ; } } @media (max-width: 767px) { [data-element-id="elm_eGRW-4JZUimqx4MWv8eICA"] .zpimageheadingtext-container figure img { width:415px ; height:276.75px ; } } [data-element-id="elm_eGRW-4JZUimqx4MWv8eICA"].zpelem-imageheadingtext{ border-radius:1px; } </style><div data-size-tablet="" data-size-mobile="" data-align="left" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimageheadingtext-container zpimage-with-text-container zpimage-align-left zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
            type:fullscreen,
            theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/microsoft-365-oUbzU87d1Gc-unsplash.jpg" data-src="/microsoft-365-oUbzU87d1Gc-unsplash.jpg" width="415" height="276.75" loading="lazy" size="fit" data-lightbox="true"/></picture></span></figure><div class="zpimage-headingtext-container"><h3 class="zpimage-heading zpimage-text-align-left " data-editor="true"><span style="color:inherit;"><span style="font-size:16pt;">What is Productivity &amp; How Can You Improve It?</span></span></h3><div class="zpimage-text zpimage-text-align-left " data-editor="true"><p><span style="color:inherit;"><span style="font-size:11pt;">Productivity is what determines the pace and length of achievements you make. It looks different for everyone, but to small business owners it is about time management and saving time for yourself to grow. Finding control of your work schedule helps form a day-to-day routine giving you a better balance of productivity and comfortability. It is important to stay lenient, dedicate time and have patience to building a productive lifestyle. It is important for small business owners to find a routine of productivity in order to maximize your personal and team development.&nbsp;</span></span><br></p></div>
</div></div></div><div data-element-id="elm_PdrMhA9Ai7RS9hBswaPp5w" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_PdrMhA9Ai7RS9hBswaPp5w"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><h2 style="margin-bottom:6pt;"><span style="font-size:16pt;">How to Stay Productive</span></h2><p><span style="font-size:11pt;font-weight:700;font-style:italic;">Step 1</span><span style="font-size:11pt;font-style:italic;">: The first step in setting your goals is to evaluate how you want to boost your productivity. Are you overwhelmed by deadlines and emails? Is your team seeking more structure to achieve sales and marketing goals?&nbsp;</span></p><p><span style="font-size:11pt;font-weight:700;font-style:italic;">Here are 3 steps to practice meeting goals:&nbsp;</span></p><p><span style="font-size:11pt;">-Stick to building SMART Goals: You will find that by using SMART goals, you will find long-term success. Stick to specific, measurable, achievable, relevant and timely goals.&nbsp;</span></p><p><span style="font-size:11pt;">-Break down your goals and celebrate those milestones: Taking a broad goal and breaking it down into smaller milestones means these goals will be more attainable. Upon completion of a goal it is important to celebrate that success, this can improve your motivation and productivity.&nbsp;</span></p><p><span style="font-size:11pt;font-style:italic;">-Utilize Technology: </span><span style="font-size:11pt;">Mobile apps have changed the way we communicate, think and operate in our daily lives. A virtual receptionist is a reliable way to maintain strong customer relationships and run your business uninterrupted as well as organize your phone lines for you. Time management apps can help you form strong habits to stay focused on meeting your goals.&nbsp;</span></p><p><span style="color:inherit;"><span><br></span></span></p><p><span style="font-size:11pt;font-weight:700;font-style:italic;">Step 2 Dissect</span><span style="font-size:11pt;font-style:italic;">: </span><span style="font-size:11pt;">&nbsp;The most important thing you can do is to break everything down. We often have certain goals and tasks to complete that come off as extremely daunting. Everyone overlooks how simple writing a list can be. Very similar to word problems back in elementary school, just writing down your problem, goal, and important factors on paper can make everything more digestible for your brain and your emotional wellbeing.&nbsp;</span></p><p><span style="color:inherit;"><span><br></span></span></p><p><span style="font-size:11pt;">For multiple tasks, we can organize them by their urgency. Save your brainpower by working on the most recent upcoming deadlines instead of worrying about later problems, which often depend on your most current task.</span></p><p><span style="color:inherit;"><span><br></span></span></p><p><span style="font-size:11pt;font-weight:700;">Step 3 Celebrate Your Achievements</span><span style="font-size:11pt;">: Take breaks in moderation and be disciplined with yourself. A lot of people tend to be very forgiving with themselves, but being disciplined is the greatest gift you can give yourself. There are so many techniques such as the Pomodoro method, but many people use that as a guideline and branch off to make their own version that suits them!</span></p><p><span style="color:inherit;"><span><br></span></span></p><p><span style="font-size:11pt;">Food, a power nap, or a quick walk can be some of your greatest sources of inspiration as well. There is so much beauty in simplicity and rest that can be utilized for your productivity. The last thing we want to be is burned out!&nbsp;</span></p><p><span style="color:inherit;"></span></p><div><span style="font-size:11pt;"><br></span></div></div>
</div><div data-element-id="elm_eXoVoKHb6JIKYPlRjct3rw" data-element-type="imagetext" class="zpelement zpelem-imagetext "><style> @media (min-width: 992px) { [data-element-id="elm_eXoVoKHb6JIKYPlRjct3rw"] .zpimagetext-container figure img { width: 1110px ; height: 740.23px ; } } @media (max-width: 991px) and (min-width: 768px) { [data-element-id="elm_eXoVoKHb6JIKYPlRjct3rw"] .zpimagetext-container figure img { width:723px ; height:482.15px ; } } @media (max-width: 767px) { [data-element-id="elm_eXoVoKHb6JIKYPlRjct3rw"] .zpimagetext-container figure img { width:415px ; height:276.75px ; } } [data-element-id="elm_eXoVoKHb6JIKYPlRjct3rw"].zpelem-imagetext{ border-radius:1px; } </style><div data-size-tablet="" data-size-mobile="" data-align="left" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimagetext-container zpimage-with-text-container zpimage-align-left zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
            type:fullscreen,
            theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/microsoft-edge-6CNB3iD8M4E-unsplash.jpg" width="415" height="276.75" loading="lazy" size="fit" data-lightbox="true"/></picture></span></figure><div class="zpimage-text zpimage-text-align-left " data-editor="true"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Avenir, sans-serif;color:rgb(0, 0, 0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;">Everything may be daunting when trying to embark onto a new task, reaching a higher goal, whether it is for yourself or for your business. We are human, we deserve some simplicity and patience in our everyday lives. Taking a moment to recollect and align yourself is so important when trying to focus on what we need. Setting goals, simplifying, organizing, and pacing yourself are the main 4 things we should remember behind every venture.</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:11pt;font-family:Avenir, sans-serif;color:rgb(0, 0, 0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;">If you are looking to grow your business by setting achievable goals, consider the resources and tools you have for your time management. If answering your phone is the biggest challenge you’re facing, consider a virtual receptionist to help you focus on your goals.&nbsp;</span></p><p><b style="font-weight:normal;" id="docs-internal-guid-60b6810a-7fff-3c80-9681-d14d1efdee79"><br><br></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"></p><p></p><p></p><hr></div>
</div></div></div></div></div></div></div> ]]></content:encoded><pubDate>Thu, 09 Feb 2023 22:22:43 -0600</pubDate></item><item><title><![CDATA[Maximizing Productivity and Efficiency for Small Business Owners and Entrepreneurs Working From Home]]></title><link>https://www.hastingshumans.com/blogs/post/Maximizing-Productivity-and-Efficiency-for-Small-Business-Owners-and-Entrepreneurs-Working-From-Home</link><description><![CDATA[<img align="left" hspace="5" src="https://www.hastingshumans.com/microsoft-365-kTFmwxkF5bQ-unsplash.jpg"/>Working from home allows the opportunities for fully controlling your schedule, a better work-life balance, having the ability and time to do something fun you want to do, and adding a lot of variety into your work.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_LGl2q0MRTdOVioh5_89c5g" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_T21ac7EWSSGUYCjDq6knPg" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_CssPOXMRSe63jFbIwuwz5Q" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_ivPIz0MWTGO0NDRaXx3Sjg" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_ivPIz0MWTGO0NDRaXx3Sjg"].zpelem-heading { border-radius:1px; } </style><h2
 class="zpheading zpheading-align-center " data-editor="true">What is Unique About Working From Home as a Small Business Owner?</h2></div>
<div data-element-id="elm_5YSSWADVQKyoIYhZ_Twohg" data-element-type="text" class="zpelement zpelem-text "><style></style><div class="zptext zptext-align-center " data-editor="true"><p style="margin-left:36pt;"><span style="font-size:13pt;font-style:italic;">There are many benefits to working from home as a small business owner or as an entrepreneur. Working from home allows the opportunities for fully controlling your schedule, a better work-life balance, having the ability and time to do something fun you want to do, and adding a lot of variety into your work.&nbsp;</span></p><p><span style="color:inherit;"><span><br></span></span></p><p style="text-align:center;"><span style="font-size:12pt;font-style:italic;">&nbsp;</span><span style="font-size:11pt;font-style:italic;">The infographic below contains 8 benefits of working from home, and the results from a study conducted on what specifically Americans working from home love about their work.&nbsp;</span></p><p><span style="font-size:11pt;font-style:italic;"><span style="width:422px;"><img src="https://lh3.googleusercontent.com/1gQA7666yFQxSwp5ESqIfh0bOiDEpFuDgYg_6XjpMzGMTT9pa2B6oU9sdnDixfNHq5rCikYBxktwtaXkMr2QdIeCRtosgyGkp7jqSJnSEwD48NpZtI2IQuYnvkJR-KVaY6ZX-JJ3LuB4LWq1rmS_mcFe2kQMqmNrLCY2C-t8do8MPcbAmUmlBJBOEkSGwA" width="422" height="422"></span></span></p><h2 style="margin-bottom:6pt;"><span style="font-size:16pt;">What This Means For You&nbsp;</span></h2><p><span style="font-size:11pt;font-style:italic;">If you are a small business owner, finding a hybrid workplace balance could be the lifestyle you need to maximize your success. Instead of fighting that long commute to work, you will find yourself focusing on making time for yourself in the morning and picking out whatever you feel like wearing to work for the day. Make your day more productive by creating yourself a flexible schedule, there is more room for creativity and development when you ensure you are in a comfortable working environment.&nbsp;</span></p><p><span style="color:inherit;"><span><br></span></span></p><p><span style="font-size:11pt;font-style:italic;">There are many benefits to working from home; avoiding commutes, spending more time with families and friends, as well as feeling comfortable while working are just some of the ways small business owners can transform their work life this year. If you are struggling with answering phones, appointment scheduling, or even trying to decipher which call is a spam call from a business call, look into virtual receptionists, an answering service and other technology that can better help you run your business.&nbsp;</span></p><p><span style="color:inherit;"><span><br></span></span></p><p><span style="font-size:11pt;font-style:italic;">If you are seeking to elevate your business and the quality of your work this year, consider working from home. Try a few days in the office and a few days at home during the week, after the week is up check in on yourself. How productive were you this week? Did you meet your deadlines? How are you feeling towards your work?&nbsp;</span></p><p><span style="color:inherit;"><span><br><br></span></span></p><hr><p><span style="color:inherit;"><br></span></p></div>
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</div></div></div></div></div></div> ]]></content:encoded><pubDate>Tue, 24 Jan 2023 08:09:44 -0600</pubDate></item><item><title><![CDATA[How to Get the Most Out of Your Conferences]]></title><link>https://www.hastingshumans.com/blogs/post/creating-a-conference-guide</link><description><![CDATA[Learn how to prepare and get the most out of your conferences. Create a guide that allows you to gain the skills you need to bring your business to the next level.]]></description><content:encoded><![CDATA[<div class="zpcontent-container blogpost-container "><div data-element-id="elm_1gvJtgUkS4i7UqjSiZ0H-g" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer-fluid zpcontainer"><div data-element-id="elm_cBHr_KWLQUK0vEO-RuD9lA" data-element-type="row" class="zprow zprow-container zpalign-items- zpjustify-content- " data-equal-column=""><style type="text/css"></style><div data-element-id="elm_E9jcMMTwTmm8KlqvqQNnYQ" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_vY1fslNSRUmuVIlb6nirOQ" data-element-type="heading" class="zpelement zpelem-heading "><style></style><h2
 class="zpheading zpheading-align-center " data-editor="true">Moving Mountains with ATSI in 2022</h2></div>
<div data-element-id="elm_T1MMfjf-SzqGnuP3TO-UQw" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_T1MMfjf-SzqGnuP3TO-UQw"].zpelem-text { border-radius:1px; } </style><div class="zptext zptext-align-center " data-editor="true"><p><span style="font-size:12pt;">We’ve all been there, you’re attending a conference where you’re not sure what to expect or what to gain from the experience. How do you get the most out of your conference? What sessions should you really be attending? Why is it important to network even when the day is done?&nbsp;</span></p><p><span style="font-size:12pt;">Personally, I found myself asking these questions last year. I attended my first Association of TeleServices International (ATSI) conference in Kansas City about a year ago. In my head as someone who was at the time getting all she could from her role, I did not see the true value behind attending conferences. As I stepped into a new role, I realized that the industry was much larger than I was letting onto. I was lost navigating which conference sessions I needed to attend, who to talk to at socials, and could not hold my own. This year I decided to be as prepared as I could be and get the most out of my conference experience, and I’m here to share that knowledge with you as well.&nbsp;</span></p><p><span style="font-size:12pt;">After reading through my conference agenda, I identified my role in the company again to re-establish what sort of information is important and a non-negotiable to miss. On the first day we heard from world renowned speaker Kareem Ellis &amp; Dr. Alisa Whyte. This session included information on breaking through barriers &amp; self-limiting beliefs. I learned not everyone found this information crucial, however as someone who questions their work consistently &amp; struggles with some aspects of being a leader, Dr. Ellis spoke to me. I haven’t been struggling to meet deadlines, fulfill assignments or create goals because I’m bad at it, I’m struggling because I have not identified the habits or patterns that are holding me back. There are habits I can change that will only better myself as an employee &amp; my work. If it takes 30 consecutive days to form a habit, by next month my work can be producing better results than last month’s standard.&nbsp;</span></p><p><span style="font-size:12pt;">The second part of our day consisted of discussing cyber security which is out of my field, however I still listened in because you never know what sort of expectations you may need to meet. Following the last session I attended “ATSI World Cafe.” During this time different topics are listed on tables that fill the entire room. For about half an hour a topic relating to the industry is discussed and ideas are shared. What are some of the problems with XYZ that you’re facing today? How are you solving that problem? What ideas do you have to share on getting results? These are all questions that get answered during ATSI World Cafe. Instead of seeing a room full of competition, I saw a room full of people lifting &amp; supporting each other up. Being an ATSI member means you are committed to learning by association, we share ideas to grow &amp; build better relationships.&nbsp;</span></p><p><span style="font-size:12pt;">On day two, I attended a leadership &amp; navigating through change workshop with Ondrea M. This session was important because the world has undergone a lot of changes recently, and we are still facing more unknowns to come. It was here that I had to relearn the belief that people need the “why” not the “how.” For anyone to really learn &amp; grow they must be able to understand. No matter what role you are coaching or speaking to, sharing the question &amp; answer behind “why” change is coming or why change is occurring in a specific way. Anyone can be told how to do something, that does not mean they have clearly understood the purpose or message behind your demonstration.&nbsp;</span></p><p><span style="font-size:12pt;">One of the great things about having another representative from your organization present, you are able to split up the work. After attending the first morning session, I skipped out on the second session from the CEO of MoneyPenny Joanna S. (heard it was a hit, definitely check her out), while hitting the gym. One of the many habits I need to break is overworking myself, or continuing to push myself when I am overstimulated. Great work does not come from mediocrity, after resetting myself with afternoon yoga, I headed into the general session meeting. Here I watched the newly elected board of directors for ATSI transition in &amp; said goodbye to some of the old board members. Later that evening the Hastings Humans attended the awards gala. Not only did I watch Mark Hastings accept the Maryann Wetmore Lifetime Achievement Award, but was able to celebrate with him as we accepted the Titanium award for 25 consecutive years of excellence. Each company win was celebrated by the whole room, ATSI is not just an educational organization, but a family.&nbsp;</span></p><p><span style="font-size:12pt;">I never turned down an opportunity to network with anyone outside of the normal conference schedule. One weakness I identified in myself was I struggled with making new connections independently and building relationships for myself within the group. I met some incredible people who shared ideas I never considered, took care of me like family &amp; made new memories I will always remember. I overcame a weakness that was holding me back from doing my best work &amp; providing good results. I have found resources &amp; connections that will help me grow in my role &amp; navigate the mountains of change facing the industry. After watching my first baseball game, celebrating a successful awards gala &amp; meeting all the speakers I connected with, I would do it all again with ATSI if I could.&nbsp;</span></p><p><span style="font-size:12pt;">I encourage you to prepare in advance for your conferences, you will enjoy them a lot more. With goals, questions and ideas already prepared, you are free to relax when you answer all the questions you came with. </span></p><p><span style="color:inherit;"></span></p><div><span style="font-size:12pt;"><br></span></div></div>
</div><div data-element-id="elm_KDrbO93htdBV_pA3R7XamA" data-element-type="image" class="zpelement zpelem-image "><style> @media (min-width: 992px) { [data-element-id="elm_KDrbO93htdBV_pA3R7XamA"] .zpimage-container figure img { width: 1110px ; height: 888.69px ; } } @media (max-width: 991px) and (min-width: 768px) { [data-element-id="elm_KDrbO93htdBV_pA3R7XamA"] .zpimage-container figure img { width:723px ; height:578.85px ; } } @media (max-width: 767px) { [data-element-id="elm_KDrbO93htdBV_pA3R7XamA"] .zpimage-container figure img { width:415px ; height:332.26px ; } } [data-element-id="elm_KDrbO93htdBV_pA3R7XamA"].zpelem-image { border-radius:1px; } </style><div data-caption-color="" data-size-tablet="" data-size-mobile="" data-align="center" data-tablet-image-separate="false" data-mobile-image-separate="false" class="zpimage-container zpimage-align-center zpimage-size-fit zpimage-tablet-fallback-fit zpimage-mobile-fallback-fit hb-lightbox " data-lightbox-options="
                type:fullscreen,
                theme:dark"><figure role="none" class="zpimage-data-ref"><span class="zpimage-anchor" role="link" tabindex="0" aria-label="Open Lightbox" style="cursor:pointer;"><picture><img class="zpimage zpimage-style-none zpimage-space-none " src="/IMG-9641%20-1-.JPG" width="415" height="332.26" loading="lazy" size="fit" data-lightbox="true"/></picture></span><figcaption class="zpimage-caption zpimage-caption-align-center"><span class="zpimage-caption-content">Hastings Humans receive the Titanium Award for 25 consecutive years of excellent customer service (2022). </span></figcaption></figure></div>
</div></div></div></div></div></div> ]]></content:encoded><pubDate>Tue, 12 Jul 2022 15:36:03 -0600</pubDate></item></channel></rss>